glossary

IROPs as a contraction of the term IRegular OPerations, refer to unusual, unexpected, or extenuating circumstances in which a scheduled flight does not operate.

A Global Distribution System, or GDS, is a computer system used to manage bookings for flights, hotels, car rentals, and other travel activities.

A corporate travel policy may stipulate that travelers must purchase the ‘lowest logical fare’ to reduce unnecessary expenditure.

Revenue management professionals and complex machine learning systems set the pricing of airline fares and hotel rates based on supply and market demand.

A duty of care implies a responsibility to ensure safety, security, and well-being while traveling on company business.

Airfare is the price paid for a route or combination of legs that make up a ticket.

Cabin Class Compliance is a policy that states which the highest permitted air travel class employees may book when traveling on company business.

An airline RFP, or Request for Proposal, is a formal request for tender by a company to a selection of airlines on one or more routes seeking negotiated, reduced, and exclusive fares.

An ERP is an Enterprise Resource Planning tool that enables stakeholders to record, manage and forecast resources for an organization effectively. A Business Travel ERP is a similar platform but incorporates corporate travel data.

Airfare price tracking scans ticket prices for net reductions in price for flights that have already been booked. It looks for price drops so that the ticket can be canceled and rebooked at a lower price.