Business Travel Glossary

Duty of Care

A duty of care implies a responsibility to ensure safety, security, and well-being while traveling on company business.

Duty of care in business travel has two main dimensions covering both moral and legal obligations of employers to their traveling employees. A duty of care implies a responsibility to ensure safety, security, and well-being while traveling on company business.
Recent case law has ruled that even during โ€˜off-hours,โ€™ duty of care still exists.

While traveling for business, employers and employees must act reasonably to avoid risks of injury or exposure to adverse conditions.

A comprehensive corporate travel policy will guide bookings for business travel to ensure that only approved airlines, hotels, and destinations are used after auditing their standards. Itโ€™s also common to require that all business travel is booked using company-approved tools. This ensures that travel managers know itineraries during disruptions, natural disasters, and other disturbances.

Corporate culture is an essential component when mitigating risk, and the education of a companyโ€™s workforce can aid in mitigating safety concerns while traveling.