Business Travel Glossary

IROPs as a contraction of the term IRegular OPerations, refer to unusual, unexpected, or extenuating circumstances in which a scheduled flight does not operate.

A Global Distribution System, or GDS, is a computer system used to manage bookings for flights, hotels, car rentals, and other travel activities.

A corporate travel policy may stipulate that travelers must purchase the ‘lowest logical fare’ to reduce unnecessary expenditure.

Revenue management professionals and complex machine learning systems set the pricing of airline fares and hotel rates based on supply and market demand.

A duty of care implies a responsibility to ensure safety, security, and well-being while traveling on company business.

Airfare is the price paid for a route or combination of legs that make up a ticket.