unused tickets

Travel leakage

Travel Program Leakage: How to Minimize it During COVID-19

Travel program leakage is a travel manager’s worst nightmare. Leakage happens when employees bypass your corporate travel program and book outside of your approved online booking tool (OBT) or travel management company (TMC). This affects your travel spend and prevents you from capturing important data. While travel leakage was always an issue, thanks to Covid-19, it is occurring more frequently than ever before.