In this recent Forbes article, our CEO and Founder, Aviel Siman-Tov, explores why resilience in travel operations must go beyond disruption management to focus on delivering faster, better service. He highlights how AI and automation are transforming agent response times and empowering teams to perform under pressure. The piece highlights how prioritizing resilience can become a driver of growth, resulting in lower costs, stronger SLAs, and greater traveler satisfaction.
Read the full article here.