TravelStore delivers high-touch, personalized corporate travel management. When they needed to capture post-booking savings at scale, the requirement was clear: automation that works in the background, never in the way. Here’s how they generated over $1M in savings – with a 333% ROI.
Post-booking is where savings leak. TravelStore closed the gap.
Price volatility is no longer seasonal. Airline fares move in real time. Hotel rates flex against demand windows that didn’t exist a few years ago. For a high-touch TMC like TravelStore, that created a specific problem: capturing continuous savings post-booking without asking travel agents to monitor fares, chase rate drops, or manage reissues at scale.
The answer wasn’t more headcount. It was the right automation layer.
What TravelStore needed:
- Continuous air and hotel reshopping
- Like-for-like rebooking only
- No traveler complaints. No itinerary surprises. No operational risk.
- A commercial model that only charges when savings are actually delivered
The full case study covers how the program was configured, how guardrails were set, how captured savings are surfaced to customers – and what it means for TMCs where high-touch service and high-automation need to coexist.
Download the case study to see the numbers in full.